Navigating through legislation of financial instruments in the ‘developed’ world is akin to finding your way out of an ant colony, built within a rabbit hole, under a tsunami. Real estate (in Australia at least) is not considered a cash asset. Hence there’s so many unfiltered opinions on the matter and brokers usually only hold […]
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Lessons from this Bitcoin Cycle
This 2022 Bitcoin cycle is different to the 2017 and 2019-2020 bull market.
Read MoreBitcoin Banking Adoption | Bitcoin Bullets #1
Banks are now starting to adopt bitcoin along with the financial industry.
Read MoreWhen you buy bitcoin you are issued with a private key, similar to an email password, which is used to send and receive bitcoins. When you buy bitcoin on an exchange they are in control of the keys which can be hacked or stolen. We help you withdraw and therefore control your own private keys.
Buying bitcoins is not OWNING bitcoins
1) Buy bitcoin (BTC)
We can help you with buying or selling bitcoin on an exchange, depositing or withdrawing to/from your bank account and troubleshooting any issues along the way while integrating InfoSec (cyber security) & OpSec (privacy) best practices.
2) Withdraw bitcoin to a software wallet
By leaving your bitcoin on insecure exchanges you risk losing them to hacks, theft & insolvency. Own your private keys by withdrawing them to a non-custodial desktop or mobile wallet while integrating InfoSec (cyber security) & OpSec (privacy) best practices.
3) Setup a Bitcoin hardware wallet
Use a dedicated secure device to minimise the risks associated with desktop and mobile operating systems. Increase your security without sacrificing convenience while integrating InfoSec (cyber security) & OpSec (privacy) best practices.
4) Create a Bitcoin self-custody solution
For significant long-term investments we create unique bitcoin custody solutions including private key management, multisig wallets, counterparty risk mitigation and estate planning while integrating InfoSec (cyber security) & OpSec (privacy) best practices.
Get started now, see which package applies to you...
STARTER
For small investmentsor first-time buyers
$250USD
- Choosing the best exchange
- Creating & verifying account
- Depositing & transferring fiat
- Buying bitcoin
- Setting up a software wallet
- Withdrawing BTC from exchange
- Still not sure? ASK US
INVESTOR
For medium investmentsor first-time buyers
$700USD
-
STARTER package and
(hardware wallet not included) - Verifying genuine hardware
- Initialising the hardware wallet
- Demonstration of main features
- Withdrawing BTC from exchange
- Still not sure? ASK US
LEGACY
For significant investmentsor long-term HODLers
Quote
- INVESTOR package and
- Private key management
- Counterparty risk mitigation
- Disaster recovery plan
- InfoSec & OpSec solutions
- Estate planning (working with attorneys in your jurisdiction)
OUR
PODCAST
Invest in your own education before investing in bitcoin. Hosts Faris (economist) and Gordon (technologist), co-founders of CoinCompass Pty Ltd, make the complex world of Bitcoin simple by interviewing experts and translating key concepts for the Bitcoin beginner.
Search for “Bitcoin Basics” in any podcast app or subscribe via:
AUDIO: Amazon | Android | Apple | Castbox | Google | JioSaavn | Podchaser | Podcast Index | Spotify | Stitcher | Tunein
VIDEO: Bitchute | Youtube | LBRY/Odysee | TokenTuber
Got a question? RECORD IT and we will answer it on our next Q&A / AMA episode.
BITCOIN
HELPDESK
Please read before submitting the form:
- Use this form to contact us even if not using the helpdesk.
- Never ever provide anyone, even including us, with your private keys, passwords, PINs, recovery/seed phrase (12/24 words or home/work address. We take InfoSec (cyber security) and OpSec (privacy) extremely seriously and so should you.
- Helpdesk: fill-in the form below to start the process. You only pay ($100/hr) after we discuss how we can help you.
- I’m not sure if you can help me? Your question or issue may have already been answered or discussed in our FAQ, podcast, recommendations and/or Youtube guides. Fill-in the form anyway as we think we can help but if not we can at least point you in the right direction.
DIY
EDUCATION
Subscribe to our podcast and Youtube to get started but here are some specific videos series, tutorials & guides:
- Bitcoin Begins (7): money, before bitcoin, altcoins & after bitcoin
- Buy/Secure/Keep Bitcoin (3): renting vs owning bitcoin
- Bitcoin Wallets (5): types, multsig & recommendations
- Dollar Cost Averaging (3): best way to buy bitcoin
- Our guests (22+): fascinating & diverse perspectives
- Decentralization (4): the key to the Bitcoin blockchain
- Bitcoin & Markets (19+): macro bitcoin technical analysis
- Audience Q&A (37+): you can also ask us anything
- Reviews (2+): a look at Bitcoin services and products
- Guides: Security Hygiene (6) upgrading InfoSec & OpSec
- Guides: Exchanges (3) safely buying bitcoin
- Guides: Cold Storage (4) from exchange to hardware wallet
- Bitcoin White Paper (5): explaining Satoshi’s ideas & concepts
RECOMMENDATIONS
BITCOIN:
- Bitcoin-only wallets: BitBox02* (HW) & BlueWallet (SW)
- Buy no-KYC satoshis: HodlHodl* & Bisq
- Buy KYC satoshis: Binance* (liquid)
- Charting platform: TradingView* & Coinigy*
- DCA: SwanBitcoin* (US) & Coinfloor (UK) & Amber (Oz)
SECURITY HYGIENE (videos)
- Virtual Personal Server: My Privacy
- Password manager: Bitwarden
- Private & secure email: Fastmail*
- Secure operating system: TailsLinux
* affiliate links (we receive a small commission)
FREQUENTLY ASKED QUESTIONS
Our Bitcoin Helpdesk charges a flat fee of US $100 per hour. However, you do not pay this until we have discussed your needs, determined the best solution and given you a quote.
Fill-in our Bitcoin Helpdesk form to get started and we will provide you with a quote ASAP.
Most cases involving wallets and exchanges can be completed within 1-2 hours. Of course this depends on the complexity of the task and your specific needs.
Fill-in our Bitcoin Helpdesk form to get started and we will provide you with a quote ASAP.
Whether you are buying bitcoin for the first time or are an experienced trader, our Bitcoin Helpdesk has assisted many investors with:
- buying or selling bitcoin on an exchange
- withdrawing your bitcoin from an exchange to your own wallet
- setting up a cold storage device (Bitcoin hardware wallet)
- upgrading your InfoSec (cyber security) & OpSec (privacy) hygiene
and anything else whatsoever related to any Bitcoin product or service regardless of your understanding, size of investment or level of technical ability. Fill-in our Bitcoin Helpdesk form to get started and we will provide you with a quote ASAP.
If you are purchasing or already have a significant amount of bitcoin, e.g. more than 1 BTC, we recommend an individualised Bitcoin custody solution. We take into account your: size of investment; time horizon; technological abilities; and design a solution to keep your bitcoin secure from external attackers as well as your own human error.
Each unique strategy integrates best practices for:
- private key management
- counterparty risk mitigation
- estate planning
- Infosec (cyber security)
- Opsec (privacy)
Fill-in our Bitcoin Helpdesk form to get started and we will provide you with a quote ASAP.
No. We are not a brokerage firm as they will buy bitcoin for you but will charge you a large premium (up to 20%) for doing so every single time. We show you how and where to buy bitcoin yourself using the most secure wallets and competitive, private and liquid exchanges. Refer to our recommendations of Bitcoin products and services.
However, the most important step is not buying bitcoin but what you do after that. If you leave bitcoin on an exchange you do not own any because you are renting them. Withdraw your bitcoin from the exchange ASAP so you can take full control (custody) of your investment.
Need help? Fill-in our Bitcoin Helpdesk form to get started and we will provide you with a quote ASAP.
No and you do not want us to. Only you should be in control of your bitcoin (private keys). Why would you store your private safe in someone else’s house? We are always researching new technology and developments in bitcoin so please review our recommendations and feel free to ask any questions. Not your keys, not your bitcoin.
Fill-in our Bitcoin Helpdesk form to get started and we will provide you with a quote ASAP.
Yes but we only recommend buying Bitcoin because other cryptocurrencies (altcoins) have higher volatility, less liquidity and a greater chance of becoming extinct. Trading and speculating in other coins is extremely risky but of course that is up to you. Have a listen to our many podcast episodes discussing altcoins.
Yes, absolutely. Our podcast and DIY Education explain how to safely buy and securely store your bitcoin. However, if you do need help both Faris & Gordon, who have been involved in Bitcoin for a cumulative 15 years, will be able to quickly and effectively support you in your Bitcoin journey.
Fill-in our Bitcoin Helpdesk form to get started and we will provide you with a quote ASAP.
Yes. There are too many stories of people throwing away computers or resetting their smartphones and not backing up their bitcoin wallet (private keys). Those valuable bitcoin are now lost forever. We show you how to avoid this. Check out our DIY Education.
Fill-in our Bitcoin Helpdesk form to get started and we will provide you with a quote ASAP.
No. Bitcoin is divisible up to eight decimal points, i.e. 0.00000001 BTC or 1 Satoshi. Checkout our many podcast episodes on the topic. We can show you how to buy as little as US $50 worth of bitcoin.
Fill-in our Bitcoin Helpdesk form to get started and we will provide you with a quote ASAP.
No. We have gone to great effort to make our services and costs as transparent as possible to meet your expectations. We want to receive as much constructive criticism as possible and we will do everything we can to ensure you are satisfied with our service. Please read testimonials from all our customers.
Refer to our full Terms & Conditions.
ABOUT
US
Faris and Gordon are co-hosts of Bitcoin Basics, co-founders of CoinCompass Pty Ltd and two long-term friends with a combined 40 years experience in finance, economics and information security.
We have produced over 130 podcast episodes, 20 video guides and helped many individuals and businesses take full custody of their bitcoin.
You can read more about us and follow our social media for more information.
TESTIMONIALS
Who we helped last:
“Both Gordon & Faris at Bitcoin Basics are not only incredibly knowledgeable in their field but also very helpful, patient and both share a genuine passion for helping people. Their podcast is both informative and digestible, mixed in with humour to make the usually heavy topic of finance very enjoyable, indeed!
I have had numerous conversations with Gordon and he has selflessly given up a lot of his time to help me my 21 million questions about bitcoin!!! Without their guidance I do not know what I would have done. Thank you both for all that you do for our crypto community.”
(Amelia)
Visit our Bitcoin Helpdesk if you need any help whatsoever.
SUBSCRIBE
Subscribe to our monthly newsletter to receive the latest Bitcoin Basics:
No more than one email per month and we will never share your details with any 3rd party. We take InfoSec (cyber security) and OpSec (privacy) so seriously we created myprivacy.help